FAQs

Below you can find the answers to our most frequently asked questions, just hover your cursor over each question tile to reveal the answer. If you can’t find your question below you are always welcome to contact us and our friendly team will be happy to assist you!

A key advantage of our artificial grass is that it is virtually maintenance free. GG grass will give you up to 20 years of green grass perfection. Our flagship grass, GG Luxury, is made with polyethylene and has better bounce back recovery so the blades won’t lie flat. Even so, we recommend you avoid parking cars, motorbikes or heavy vehicles on the grass for sustained periods as this will cause compaction. We also recommend brushing the grass once a month to maintain the blades and prevent organic matter build up.

If you have pets remember to clean up any animal mess as soon as possible. After the mess is removed simply wash the area down with warm, lightly soaped water. Avoid using high strength cleaning liquids such as bleach.

Artificial grass is made of plastic and will melt under extreme heat. But that doesn’t mean you can’t have a barbecue in your garden. If you have decking or patio we recommend using your barbecue on these areas rather than on your GG artificial grass. It is possible to use gas barbecues on your lawn as long as the heat is sufficiently above the grass but avoid using charcoal barbecues with direct contact to the grass. This reduces the risk of melting from the base as well as from flyaway embers.

The same basic principles apply for bonfires or fireworks, try not to use them too near your lawn. Similarly cigarettes left carelessly on the grass will melt the local area.

This is a common question regarding artificial grass, especially from customers with lawns that do not face the sun and cannot soak up water. With artificial grass there is no need to worry about water drainage, artificial lawns drain water as if it is regular grass and even better in some cases.

The roll of grass is manufactured with a holed backing that is concealed within the pile height and not visible when laid. Water simply drains straight through these holes and into the aggregate base below. Due to this, artificial lawns dry relatively quickly compared to regular lawns.

GG’s artificial grass is protected against sunlight and UV rays so it does not fade. During the manufacturing process the grass is UV stabilized which will ensure that fading does not occur.

All our products have a minimum 8 year no fade guarantee. GG Luxury and Continental both come with a 10 year guarantee. Although knowing UK weather it is likely your lawn will remain unaffected for much longer than this!

Artificial grass can cope with the general cold weather experienced in the UK, it won’t die with a change in temperature and it will stay green all the way through until spring. If it is particularly rainy, artificial lawns can actually drain water better than a natural lawn, with a stable layer of aggregates present underneath a weed membrane.

On the rare occasion that we experience a particularly cold snap and there is compacted snow or ice the best thing to do is, let it melt naturally. If the ground becomes frozen and the individual blades of grass go hard and icy then it can be uncomfortable to walk on. If you try to remove the compacted ice the grass blades can become damaged or break. It is possible to salt-grit the area but this is not recommended as the it can affect the drainage, and in turn longevity of your lawn. If you know in advance there is going to be heavy snow, you could put down a waterproof sheet like tarpaulin to protect your lawn as a preventative measure.

If your dog is constantly digging up bits of earth or kicking its legs up, our K9 artificial grass designed specifically with pets in mind, can save your lawn from looking like a muddy battleground. We secure our artificial grass by nailing it to a tanalised timber edging. This, combined with the fact that artificial grass is made of extremely durable materials, stops even those most vigorous dog from digging up a lawn. If the behaviour persists after your lawn is installed it may be that your dog needs a little bit of extra training.

Our grasses are great if you’re also concerned about the discoloured patches made when nature calls. Along with being UV stabilised against fading in the sun, the colour of our grass is not affected by pet mess. Any liquids drain easily though the backing on the grass and into the aggregate sub-base below. You can learn more about our 4 Phase system and how this helps to maintain your lawn’s hygiene here. High strength bleaches or detergents are not necessary nor advised for use.

The surface should last 15 years in areas of average volume of traffic and use. To ensure this keep the surface clear of debris. All of the fake grasses from luxury replica grass to backyard putting greens are durable, safe and installed professionally to provide a stable and welcoming family space for years to come.

Artificial grass is made from synthetic fibres which makes it durable, well resistant to general wear and tear. Some of the most popular reason for installations by our customers is because our grass range is a better solution for pet owners who have discolouration, staining or burning in their natural grass. Ours is the perfect solution to patchy, unkept lawn and will breathe refreshing new life into your home garden so you can focus on enjoying your weekends, not dread the gardening!

Our synthetic grasses can be used indoors and there are a number of examples for doing so! Businesses often keep a roll handy to use as an artificial grass carpet, perfect for creating a welcome and relaxing environment at trade shows or for sprucing up an indoor bistro or breakout area.

There are other applications for putting the green stuff indoors too, it’s well known that our range of grasses are super durable and easy to clean should you feel the need, you could certainly use the grass as an alternative to traditional carpet, a table centrepiece or as part of a artificial flower display. If you are looking for unique décor ideas an artificial grass feature wall is sure to make a statement, our sister company Oh Polly can even supply matching furniture!